What is a Net Promoter Score (NPS) and Why Does It Matter?
If you were recently asked to share feedback in an NPS survey, here’s how your rating will be interpreted to gauge overall customer satisfaction.
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If you were recently asked to share feedback in an NPS survey, here’s how your rating will be interpreted to gauge overall customer satisfaction.
After working with Stratus HR as a "Fractional CRO" for over 3 years, Clay Kelley is now the Chief Revenue Officer (CRO) for Stratus HR.
Does all the information on your W-2 look right? If not, is it a matter of tax nuances, or is there something wrong with your form?
An employee recognition program is a great way to increase your bottom line. See recognition ideas that would best fit your company culture ... and...
If an employee comes to you requesting an accommodation for pregnancy, what types of accommodations would be considered reasonable?
When more than one third of U.S. workers don’t trust their small business HR department or primary HR contact, what can you do to regain their trust?
Review these sections in your employee handbook and ensure your policies do not contain this language, which violates worker rights under the NLRA.
What are the most important federal HR laws managers should know? Here’s our top 25, broken down by company size.
Using artificial intelligence (AI) for recruiting has its advantages, but do the pros outweigh the cons? Are there any preferred alternatives?