What is a PEO?

A PEO (Professional Employer Organization) allows smaller companies to band together as part of a larger employer (Stratus.hr), creating efficiencies for administrative needs that every company needs, such as payroll, workers’ comp policy and claims management, benefits deductions and reconciliations, and more. The PEO also has certified Human Resources experts who are available to clients 24/7 to provide consulting for any kind of HR matter, whether it be hiring or firing concerns, employee disputes, wage and hour issues, employee onboarding, discrimination claims, employee handbooks, and so on. With economies-of-scale working in their benefit, PEO clients are also able to tap into the buying power of a PEO to provide competitive benefits that would be difficult to afford and manage on their own.

How does a PEO work?

As a PEO, Stratus.hr becomes the employer of record for your employees while you remain the worksite employer. Many people refer to this as co-employment. Your employees still work for you and you manage them as always, but Stratus.hr assumes the responsibility and liability of wage payments and other HR compliance laws.

Stratus.hr remits wages and withholdings of the worksite employees and reports, collects and deposits employment taxes with local, state and federal authorities.  Stratus.hr also issues Forms W-2 for all compensation paid to employees under its EIN.  The client company retains responsibility for and manages product development and production, business operations, marketing, sales, and service. Both Stratus.hr and the client share certain responsibilities, as determined in the Client Service Agreement.

Depending on your company’s needs, Stratus.hr will provide a complete human resource and benefits package for your worksite employees. Your company gets the protection and service it needs for much less than it would be to hire full-time experts and procure such a diverse benefits package on your own.

Source: NAPEO

Why would I use a PEO?

Business owners want to focus their time and energy on the “business of their business” and not on the “business of employment.” As businesses grow, most owners do not have the necessary human resource training, payroll and accounting skills, the knowledge of regulatory compliance, or the backgrounds in risk management, insurance and employee benefit programs to meet the demands of being an employer. Stratus.hr gives small-group markets access to many benefits and employment amenities they would not have otherwise.

Source: NAPEO

Where do I find my W-2?

Paper W-2s are mailed out each year no later than January 31st. They are also available electronically through Tech Center. Log into Tech Center and click ‘My Info’ and then ‘W-2’ to view all former W-2s.

What is Tech Center?

Tech Center is the hub for all your employment data. It uses one single login to get you access to tools for which you previously had multiple logins and passwords. Tech Center also has new tools that will make it easier for you to view and edit your own information, or that of your employees, download pay stubs, W-2s, modify W-4 withholdings, add direct deposit accounts, and see a visual representation of your total compensation. Log into Tech Center today!

How do I log into Tech Center?

Visit the Tech Center sign-in page. Your username is your work email address. To log in for the first time, click on the ‘Password Help’ link underneath the login fields. Once you log in, you can change the password or username at any time. If you do not have a work email address, use the email address which you provided Stratus.hr upon hire. If you are unsure what email address we have on file for you, please contact Stratus.hr at 801.984.1045 or email support@stratus.hr. You can also get in touch with one of our service agents using the live chat feature on https://stratus.hr. If at any time you forget your password, simply click on the ‘Password Help’ link and follow the instructions to reset your password. Once logged into the Tech Center, you will have access to many other resources without having to log in with different credentials. Tech Center is a Single Sign-On system – meaning you will log in once and gain access to all of your helpful Stratus.hr tools.

I have forgotten my username and password to the benefits website. Can you please reset it?

Log into Tech Center. If you are eligible for benefits, you will see a link in Tech Center for benefits. Clicking this link will automatically log you into the benefits enrollment website.

How do I change my address?

Log into Tech Center and click ‘My Info’ to access and update your personal information. You can also access and update your personal information through our mobile app, Stratus.hr Mobile.

How do I login to view my pay stub?

Log into Tech Center and click ‘My Info’ and then ‘Check History’ to view all of your previous paystubs. You can also access this information through our mobile app, Stratus.hr Mobile.

How can I check the balance of my Paid Time Off (PTO) or Sick Time?

Log into Tech Center and click ‘My Info’ and then ‘PTO Info’ to view your available paid leave balance(s). You can also access this information through our mobile app, Stratus.hr Mobile. If your employer manages PTO another way, you can contact your supervisor directly for PTO balances specific to your employer’s PTO policy.

How do I request PTO?

If your employer uses SwipeClock to manage PTO, simply log into Tech Center and click ‘Time Keeping Employee.’ Once in SwipeClock, you will see a link for ‘Time Off Requests’ in the left-hand menu. Then select ‘Add New Time Off Request’ and follow the instructions from there. If your employer manages PTO another way, you can contact your supervisor directly for instructions specific to your employer. You can also download a Time Off Request form here.

How do I change/update my W-4 and tax elections?

Log into Tech Center and click ‘My Info’ and then ‘W4 Info’ to change your W-4 elections. You can also do this through our mobile app, Stratus.hr Mobile.

I have forgotten my username and password to SwipeClock. Can you please reset it?

You can now access SwipeClock in Tech Center. Log into Tech Center. If your employer uses this Time Keeping system you will see a link to the system for employees. If you are a manager who approves time sheets and manages punches and/or PTO for your employees, you will see a separate link for Manager Access in the Time Keeping system.

How does a new employee obtain access to POB if they didn’t complete everything in one sitting?

Instruct the employee to go to the POB website and use their original username and password to log in and complete their paperwork. All information that had been completed previously will have been automatically saved where the employee left off.

How do I log into the mobile app?

Your username and password for the app are the same as what you use for Tech Center. Your username is typically the email address you used when you filled out your initial POB paperwork. If you are having trouble logging in, visit Password Help (found on the Tech Center login page) and  fill out the password reset form.

How do I download the mobile app?

Stratus.hr Mobile version 2.0 is now available for iOS and Android users. Search in iTunes or Google play for “Stratus.hr” or you can follow the links below from your mobile device.

Download App for Apple Devices
Download App for Android Devices

I have lost my (health, dental, vision) insurance card and I’m headed to the doctor; can you give me my ID numbers?

Log into the mobile app, Stratus.hr Mobile, and click ‘Benefits Info’ to see the member ID numbers for each plan that you’re enrolled. You can also access this information by logging into Tech Center, clicking on the ‘Benefits’ link, choosing ‘My Profile’ from the menu options, and then the ‘Benefits’ tab underneath personal information.

I haven’t received my insurance cards. Can you please resend them?

Our Benefits Department would be happy to send new cards to you. Please call 801.984.1326 or email them at benefits@stratus.hr to make sure your mailing address is up to date.

How can I add a newborn to my current insurance coverage?

Changes must be processed within 30 days from a ‘qualifying event,’ which most commonly include birth, adoption, death, marriage, or divorce. Please call 801.984.1326 or email benefits@stratus.hr within 30 days of your qualifying event and provide the reason for the change, the date of the qualifying event, and whether you will be adding or dropping coverage.

When is open enrollment?

Open enrollment is the time frame to make benefit election changes for the upcoming year. Stratus.hr may have a different open enrollment period for our large group benefits than the open enrollment period for your worksite employer benefit plans. Please contact our Benefits Department at 801.984.1326 or email benefits@stratus.hr to confirm your applicable open enrollment time frame(s).

How do I apply for FMLA?

Brad Fagergren in our office is our FMLA expert! Please contact him at brad@stratus.hr or 801.676.8038.

How do I enroll in the 401k plan?

Every participant will receive a packet mailed to their home address with a username and pin # for enrollment. You may also go to www.ta-retirement.com and log in using your Social Security number for the username and last 4 digits of your Social Security number for the password. Once logged in, the system will walk you through creating your account, allow you to make a contribution election, and select funds for you to invest your contributions.

How can I take a distribution or loan from my 401k plan?

Distributions or loans can be requested online by logging into www.ta-retirement.com. Your username will be your Social Security number and password will be what you created when you logged in for the first time. Once the distribution is requested, Transamerica will process the distribution or loan as outlined in the online request.

What if I have forgotten how to log in to my 401k account?

Unfortunately, Stratus.hr cannot make this change for you. You will need to call the Transamerica Participant Customer Service Center to request account access and password reset. The Participant Customer Service Center number is 1-800-401 TRAN-(8726).

Why do I-9s have to be completed within 3 days of hiring an employee?

The 3-day rule is a law established by the U.S. Citizenship and Immigration Services to ensure any person hired is legally eligible to work in the U.S. The I-9 is also the key element of E-Verify’s Internet-based employment eligibility verification that Stratus.hr performs for your employees. E-Verify compares information entered from Form I-9 to records available to the U.S. Department of Homeland Security and is considered “late” if submitted after three business days of the employee’s hire date. For more information, please see USCIS.gov.