You started your business to build something great—innovate, serve customers, grow revenue, and maybe change the world. But with every new hire and step forward, there is a quiet, often overlooked side of business operations that can either support your success or quietly unravel it: Human Resources (HR).
If you are a business owner who has never thought much about HR beyond payroll and onboarding, this one is for you. HR teams play a crucial role in managing and adapting to evolving risks within organizations. They regularly update risk analysis frameworks and adopt innovative solutions to ensure smooth operations and compliance in a dynamic business environment.
But there is something critical that many small and mid-size businesses ignore until it is too late, even among HR professionals: the HR Risk Assessment.
An HR risk assessment is a systematic review of your company’s HR practices, policies, and procedures to identify potential risks (legal, operational, cultural, and reputational) that stem from managing people.
The purpose of a risk assessment is not about catching errors in a handbook or fixing outdated contracts, but it is HR at a higher, more strategic level. It includes proactively uncovering issues that could lead to lawsuits, employee turnover, compliance penalties, toxic culture, or data breaches.
Introducing an HR risk management plan is crucial as it involves identifying, analyzing, and prioritizing HR risks, as well as developing mitigation strategies to ensure compliance and protect employee well-being.
Think of it like a health check-up for your people operations. You might look fine on the outside, but there could be serious internal risks brewing. Tools for employee feedback, such as surveys and pulse polls, play a vital role in uncovering these internal risks by providing insights into employee sentiments regarding HR policies.
HR risks are the potential threats or hazards that can impact your organization’s human resources, including employees, workplace culture, and overall operations. These risks can stem from various sources, such as noncompliance with employment laws and regulations, ineffective employee relations, and inadequate workplace safety measures.
A small oversight in understanding employment laws could lead to significant noncompliance risks, resulting in hefty fines or legal battles. Similarly, poor employee relations can foster a toxic work environment, leading to high turnover and low morale. Inadequate workplace safety measures not only endanger employees but also pose risks to your business’s reputation and financial health.
HR professionals play a crucial role in identifying and assessing these risks. By developing effective HR risk management strategies, they ensure compliance with relevant laws and regulations, which minimize potential negative consequences. This proactive approach helps maintain a productive and safe work environment, ultimately supporting your business’s growth and success.
As a business owner or decision maker, consider if any of these apply to you:
If so, it is time to conduct a human resources risk assessment.
Implementing effective risk management techniques is crucial for growing businesses. These strategies help anticipate potential pitfalls and prepare tailored solutions to mitigate risks related to hiring, retention, and overall employee management.
A typical assessment includes reviewing the following:
It often includes interviews with leadership and HR staff, surveys, policy reviews, and sometimes even culture audits. From there, you create a plan to proactively address potential HR risks by identifying, prioritizing, analyzing, and mitigating them.
A clear, prioritized report will show:
Ensuring compliance with anti-discrimination and harassment policies is essential. Businesses must adhere to equal employment opportunity laws established by the Equal Employment Opportunity Commission (EEOC) to avoid potential civil or criminal penalties for non-compliance.
When it comes to HR risk management, there are several key areas to prioritize. These include compliance risks, operational risks, strategic risks, and HR-related risks.
These arise from non-compliance with employment laws and regulations, such as Title VII or the Americans with Disabilities Act. Failure to adhere to these laws can result in severe penalties and legal actions. Ensuring compliance is not just about avoiding fines, but fostering a fair and equitable workplace.
There may be potential threats to your organization’s daily operations that are considered operational risks. High employee turnover, for instance, can disrupt business continuity and increase recruitment and training costs. Workplace accidents, on the other hand, can lead to injuries, lawsuits, and a tarnished reputation. Effective HR risk management strategies can help mitigate these operational risks, ensuring smooth business operations.
These involve the potential consequences of inadequate HR planning and management. For example, neglecting employee growth and development can result in a lack of skilled talent, hindering your business’s long-term success. By focusing on strategic HR management, you can foster employee engagement and drive organizational growth.
Other HR-related risks encompass a broad range of issues, from data breaches and social engineering hacks to poor performance management. Each of these risks can have significant implications for your business.
By focusing on these key areas, HR professionals can develop comprehensive HR risk management strategies. This proactive approach not only minimizes potential negative consequences but also supports a healthy, productive, and compliant workplace.
The time commitment for an assessment depends on your company’s size and complexity:
Much of this time is on the assessor’s end. You will need to provide documents and participate in a few interviews or meetings.
There are several options for who can assess your HR risks, from internal to external providers.
With the right tools, your internal HR team can perform the assessment. There are software tools and templates that can be of help, although they will be less tailored.
Tip: If you are new to this, start with a consultant or firm. They will explain the results and guide next steps.
Consulting firms are ideal for comprehensive, expert-level assessments, often guided by HR managers who can identify and assess various workplace risks.
If legal compliance is your biggest concern, an employment law attorney may be your best option.
As with every business decision, there are pros and cons to conducting an assessment. Here is how it stacks up:
Advantages |
Disadvantages |
Legal Protection: Avoid lawsuits, audits, fines. |
Cost: Upfront investment can be steep for small businesses. |
Clarity: Know where your HR practices stand. |
Time: Takes some bandwidth to gather data and meet with assessors. |
Risk Management: Identify and analyze potential issues in workforce management, ensure compliance, and foster a positive workplace culture. |
Uncomfortable Truths: You might not like what you learn. |
Employee Productivity: By addressing risks and providing continuous learning opportunities through training and development platforms, risk assessments can significantly boost employee productivity. |
Implementation: You will need to actually fix what gets flagged. |
Peace of Mind: Have confidence that you are on the right side of the law and your team. |
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While it is difficult to say how much the ROI of an assessment is for every business owner, here is some simple math:
The more that you regularly conduct assessments and detect/manage emerging risks, the further you will enhance the ROI of your investment.
You would not operate a restaurant without health inspections or drive without insurance. Conducting a risk assessment is the business owner’s version of due diligence. They help protect what you have built and set you up for positive growth.
Detecting and managing emerging risks within HR processes is crucial for continuous improvement. Organizations need to consistently evaluate their risk management strategies and adapt to new threats to ensure alignment between HR practices and executive leadership goals.
Whether or not HR is your favorite topic, understanding why HR risk management is important might just be one of the smartest moves you make this year.
For help with your HR risk management strategies, please contact your certified HR expert. If you are not a current Stratus HR client, please contact us today for more information.