Resources | Stratus HR®

NBS Announces Enhancements to Flexible Benefit Systems

Written by Makenzie Chansamoeun, Stratus HR Benefits/HRIS Manager | Aug 25, 2014 8:16:46 PM

National Benefit Services (NBS) is excited to announce upcoming enhancements to its flexible benefit systems on September 1st of this year! Some of the new tools include:

Mobile App for Participants

  • View up-to-date balances
  • Submit claims right from your smart phone
  • Receive alerts concerning your benefit accounts

New and easy to use NBS web portal as the Plan Sponsor

  • Interact with balances, summaries, and highlights
  • Detailed transaction history
  • Make changes to demographic information
  • Notice options for participants: Email, Text, & Mail

New and Improved Debit Card

  • Real time data on the Website and the NBS App
  • Automatic card activation
  • Option for separate cards for family members

Current card holders will receive new cards during the month of August, so please watch your mail during that time period. These cards will replace your current cards beginning September 5th. There will be a blackout period during the upgrade from September 1-4 where your current NBS card will be deactivated. Please submit all claims to NBS via mail, fax, or email for processing during that time period. Over the next few weeks you will receive more information about these new features via email and direct mail to your home. Until then, please continue to utilize your current benefit card and account access options. Should you have any questions regarding these upgrades or regarding your current benefit with NBS, please contact them directly:

National Benefit Services, LLC
Phone: 855-399-3035
Email: service@nbsbenefits.com
Website: participant.nbsbenefits.com