EAP Available at No Cost to Stratus.hr Employees

Recent high-profile suicides coupled with an increase in call and text volume to suicide prevention and crisis hotlines make this a good time to remind all employees that there’s help whenever and wherever they need it through the Employee Assistance Program (EAP). This program is available to all employees, regardless of whether they have purchased health insurance.

Employees and their dependents can talk to a professional for free, 24 hours a day, whether it’s an urgent matter or just a mild concern or question. Professionals can provide assistance and advice with personal matters, including:

  • Emotional well-being
  • Family and relationship matters
  • Legal advice
  • Financial assistance
  • Substance abuse
  • Healthy lifestyle choices
  • Work transitions
  • Life transitions
  • And More

EAP professionals are also available for face-to-face consultation and can provide referrals for elderly care and dependent care resources.

The important thing to remember is that this service is free and available 24 hours per day, 7 days a week, for all Stratus.hr clients and employees. The program is completely confidential (employers are never informed of the contact), and there’s no limit to the number of times an employee can contact their EAP.

Our Stratus.hr EAP program is administered through LifeBalance. Employees should call them directly at 1-800-854-1446 (en Español 1-877-858-2147; or TTY/TDD 1-800-999-3004). Online assistance is also available at www.lifebalance.net. (Please contact HR@stratus.hr for the user ID and password.)

For more information about our EAP program, please click here. For questions about the EAP service itself, please email our HR team at HR@stratus.hr. Again, any contact with LifeBalance and/or our Stratus.hr team will be completely confidential.


Employees do not have to have health insurance in order to access Stratus.hr’s EAP, which is available 24/7.

Makenzie Chansamoeun, Benefits Manager

Author Makenzie Chansamoeun, Benefits Manager

Though Makenzie worked for 6 years with Stratus.hr consulting clients in all things HR, she now shows off her IT chops managing the Benefits HRIS. As a multi-talented problem solver, Makenzie has the graceful knack of making everyone she meets feel valued. She loves her boys and cheering on her beloved Utes.

More posts by Makenzie Chansamoeun, Benefits Manager